Outsourcing and Public Procurement

• Providing assistance with relation to drafting and responding to:
  o Requests for Proposals
  o Requests for Information
  o Requests for Quotations
  o Invitations to Tender
  o Best and Final Offer

• Drafting, advising on and negotiating the following agreements:
  o Framework agreements
  o Service Level agreements
  o Managed Services agreements
  o Business Process Outsourcing agreements
  o IT Outsourcing agreements
  o Prime and Sub Contractor agreements
  o Teaming agreements
  o Terms of Service
  o Parent Company Guarantees

• Legal and commercial advice on Public Procurement
  o SCAT/GCAT catalogues
  o Official Journal of the European Union (formerly know as OJEC)
  o OGC contracts

• Legal and commercial advice on managing
  o TUPE transfers
  o Risk/reward contracts
  o Service credits/liquidated damages
  o Strategic partnerships
  o Service providers and service recipients
  o Compliance with statutory and regulatory requirements (including Data Protection, E-commerce, Distance Selling)
  o Change control

• Industry specific experience relating to
  o Information Technology
  o Business process outsourcing
  o Contact centres
  o Call centres
  o Direct marketing

• Training and monitoring of legal and contractual compliance