Client Testimonials
"As the UK's fastest growing multi channel integrated communications/contact centre business, it is vital for The Listening Company to work with a law firm that understands our business drivers and business model, from both a commercial and legal perspective, can handle our increasing requirements, and has the expertise and experience to support us in contract negotiations with our clients.
The Waterfront Partnership as a whole and Carole Hailey in particular understand the outsourcing sector so well that they actually fulfil the role of an in house General Counsel, bringing expert contract review and drafting skills to bear, with limited briefing from us; and stand up against our client's lawyers in contract negotiation where necessary, often against firms much larger than themselves. They only spend time on the major issues and translate our commercial objectives into a legal framework.
I recommend them without hesitation."
Trevor Brown, Chief Operating Officer, The Listening Company
Exploiting
- Do you maximise the revenue generating potential of your IT assets?
- Do you fully exploit your revenue streams?
- Are you considering selling through new distribution channels?
- Are you a reseller? Do you use resellers? Should you?
- Do you have flexibly priced licence agreements that reflect your business model?
- Do you sell products on-line?
- Use the links on the left to find out more about Exploiting IT.
Use the links on the left to find out more about Exploiting IT.
Business Process Outsourcing
Increasingly, major organisations are successfully using Business Process Outsourcing ("BPO") as a strategic business solution. For any BPO arrangement the contractual provisions are the key to managing the cost base, establishing the requirements and identifying the responsibilities.
Read more...Consultancy
When providing consultancy services to clients, it is necessary to identify and contractually provide for the payment milestones.
Read more...Licence Agreements
Whilst exploiting the revenue generating potential of your software is the domain of the commercial minds in your business, contracts are of primary importance to ensure that you maximise the revenue that you can achieve and minimise the risk to your business by doing so.
Read more...Online B2B
In addition to general website content considerations, when procuring and entering into contracts online (electronically) there are specific legal requirements with which you must comply.
We recommend that you seek legal advice in relation to your specific trading circumstances.
Read more...Partnering Agreements & Distribution Channels
Partnering agreements for the exploitation of your technology can range from arrangements for joint marketing, to simple reseller agreements, resellers with a “value add” (such as incorporating your product into theirs and selling it on), to complex white-labelling, integration and distribut
Read more...Pricing
Software development pricing will usually be on a time & materials or a fixed price basis, or a combination of the two.
Read more...Support & Maintenance
The sort of questions to consider when committing to provide support and maintenance are:
Does the support and maintenance agreement actually reflect the process of the support team?
If not, you risk either being liable for breach of contract or, more typically, providing support that you are not
Read more...